FAQ

Frequently asked questions.

Here we provide solutions for the most common situations. From registering and accessing your account to payments and paid subscriptions.

FAQ

The course.

The GetSavi course is built upon over 20 years of professional experience in project leadership, sponsorship and management. Our GetSavi experts have managed literally hundreds of projects and are continually refining their approaches to real-life project scenarios.

You get access to all this expertise, guidance, advice and learning throughout the course. You get to learn how to manage real-life projects throughout use of scenarios. And of course, you get a recognised accreditation and a certificate you can boast about to your bosses, colleagues and friends. Finally, the course comes with over 35 vital project template documents that you will use for years after the project is completed.

The GetSavi course is designed for business people who are learning project management for the first time, or for those who have had some experience of managing projects, yet have no formal project training.

We found that most project management training available is dry and difficult to apply to the real world. That’s why we created a course that is scenario-based, using the actual stages of a project through your company as a relatable way of learning. The course also tackles the real issues that make the difference between success and failure – how to get the best out of the people in your organisation.

The good news is that no prior experience is required!

The GetSavi course assumes you have no prior project management experience, and all content will support you in running your first project.

If you already have some project management experience, you’ll still benefit from the in-depth explanations of what really matters at each stage, the focus on the people-side of projects, and on real-life project scenarios.

The GetSavi course contains ten modules covering a total of approximately 7 hours of learning.

We recommend you space out your learning to give you the most benefit.

Of course, you could complete the course in a single day, but we suggest you will get the most from the course if you take the modules in bite-size pieces over multiple days, or longer.

The course is designed for busy people to fit into whatever else they are doing, so most learners will take the course at a pace that works for them, then come back to parts of it as they go through their actual real-world project.

No, it’s completely up to you. The course covers 10 modules and 7 hours of learning. This means you could complete the course in as little as a day, but we recommend you give yourself time to reflect (and take a break!) between modules to get the most out of them.

Most learners cover the modules in bite-size pieces over multiple days, or longer if they want bigger gaps. The course is designed for busy people to fit into whatever else they are doing, you can take the course at a pace that works for you.

The GetSavi course has trainers built into the course itself, to provide guidance on every topic.

Although, the course is completely online and self-paced, we have created videos of the trainers to cover each topic in a way that is extremely engaging and easy to understand.

Our trainers have many years of experience and have delivered hundreds of projects, and are with you every step of the way through the course

Yes, there is a formal assessment at the end of the course.

The course will take you through a series of interactive questions in a multiple choice and drag-and-drop format. These are designed to ensure you get the most out of the course. 

You can retake the course as many times as you like within the licence period.  You can also retake the final formal assessment as many times as you like, but you will only be eligible for a certificate if you successfully pass this assessment. 

Stay tuned! At GetSavi, new courses are coming out every month!

Join our mailing list here to make sure you hear about new courses right away!

Great idea! Projects work the best when everyone is on the same page.

You can purchase any number of licences directly through the GetSavi Learning Portal here.

But we offer substantial discounts for groups, non-profit organisations and enterprise customers, so simply get in touch with us at enquiries@getsavi.co.uk, and we’ll arrange this for you.

You will have access to your course as soon as your payment is received and confirmed. For online payments, this is usually instantaneous, and for bank transfers this is usually the same day, but please allow up to 2 working days, especially if you are in a non-UK time zone.

You’ll get an email within minutes with your login details and a personalised link that gives you instant access to the course and all its modules.

Not yet, but we plan to in future. We’d love to hear what language you’d like the course to be in, so please contact us at hello@getsavi.co.uk and let us know.

No problem! At GetSavi, we pride ourselves on using Plain English and a conversational tone in how we share our content for your learning.

The course is delivered through audio, video, and avatar descriptions of project management topics, and subtitles are always provided. Of course, you can go as fast or as slow as you like, and play back any content as you wish.

With many years of project management experience condensed into the course, it’s designed to give you what you need to manage your own projects right way from end to end, while looking like a hero. And remember, the course will provide you with vital project templates for you to use on your own projects. We want you to use those for years after you complete of the course.

The reality is that all management roles will eventually require you to manage business initiatives, and all major initiatives require a project to succeed.

So why not get ahead, and make sure you are ready?

The GetSavi course is designed to give a real boost to your career, CV and your next appraisal.

On passing the exam, you receive the GetSavi certification in project management.

The certification is fully accredited by the UK’s world-famous Institute of Leadership, The International Association of Project Managers and CPD UK.

Good news! You can attempt the formal assessment as many times as you like. We want you to benefit from passing the GetSavi course and we understand that some people may require more than one attempt to pass the assessment and obtain the certificate.

Yes, you can!

The GetSavi course comes with over 35 fantastic and ready-to use templates covering everything you need to show your colleagues you are running a great project from day one.

The templates include everything you need to keep your project on track.
These are yours to download and keep, and we’re confident you will be using them for years to come.

FAQ

Account & pricing.

Great idea! Projects work best when everyone is on the same page.

You can purchase any number of licences directly through the GetSavi Learning Portal.

But we offer substantial discounts for groups, non-profit organisations and enterprise customers, so simply get in touch with us at enquiries@getsavi.co.uk, and we’ll arrange this for you.

You will have access to your course as soon as your payment is received and confirmed. For online payments, this is usually instantaneous, and for bank transfers this is usually the same day, but please allow up to 2 working days, especially if you are in a non-UK time zone.

You’ll get an email within minutes with your login details and a personalised link that gives you instant access to the course and all its modules.

We really hope you’ll love our courses.  However, if you decide it’s not for you, you can get a full refund within 7 days of purchase, as long as you haven’t downloaded the templates or completed the course. Simply click here and we will process your refund.

Request refund

 

Yes, you can! If you need more time to complete your course, you can easily extend any licence for a further 6 months. You can do this at any time before the licence period expires, or for up to 6 months after the licence has expired:

  • If you wish to extend your licence before it has expired, you can do this online through the learning platform
  • If you wish to extend your licence up to 6 months after it has expired, please contact us at enquiries@getsavi.co.uk

Licences can be extended for an additional 6 months for £100.

FAQ

Tech questions.

The GetSavi course is 100% online, self-paced learning. That is, there are no manuals, notepads or equipment needed beyond your device, your mind and an internet connection!

Of course, you may wish to take your own notes, you can also revisit any part of the course as often as you like. It really is based on the way you learn best.

And remember, the course will provide you with vital project templates for you to use on your own projects. We definitely want you to use those after completion of the course.

Nothing simpler! Visit the online Learning Portal page here, and follow the steps to reset your password. 

The GetSavi course includes lots of onscreen interactions to reinforce your learning. For this reason, we have not optimised the course for mobile phones.
For the best experience you should use a use a laptop, desktop, or tablet so you can learn by doing, and get the most out of it.
The course will run on Windows, Mac, IOS or Android-based devices, as long as they are tablet sized.

The GetSavi course is full of audio, video and interactive content that requires an internet connection.

Your progress is saved as you work through the modules, so if you go offline for a period, you can simply pick up where you left off when you return.

We have provided some guidelines to ensure you have the best learning experience.

Devices

The course contains rich video and media content, so is best accessed on a device with a large screen, such as a laptop or a tablet.  For the best experience, a minimum of 4Gb of RAM is recommended.

Close other background apps that are running if possible.

Supported browsers

    Windows:       

    Microsoft Edge* (latest version)

    Google Chrome (latest version)

    Firefox (latest version)

    *Internet Explorer (IE) mode isn't supported in Microsoft Edge

    Mac:

    Safari (latest version)

    Google Chrome (latest version)

    Firefox (latest version)

    Mobile:

    Safari on Apple iOS/iPadOS (latest version)

    Google Chrome (latest version) on Apple iOS/iPadOS (latest version)

    Google Chrome (latest version) on Android OS 6 or later

 

 

 

 

 

 

 

 

 

 

 

 

Full screen mode

For the best user experience, use the full screen mode. You can toggle between full screen mode by clicking CTRL+ALT+F or using the full screen icon at the bottom right of your screen. Full screen mode is not available on iPhones.

Browser settings

    JavaScript     JavaScript must be enabled
    Font downloads     Font downloads must be enabled to see the correct fonts and characters    
    No compatibility view         When using Internet Explorer (IE), turn off Compatibility view

Internet bandwidth

You may experience some buffering with a bandwidth of less than 15 Mbps

No problem! For any technical problems or issues accessing the course, please contact us at support@getsavi.co.uk.